The Designers World
Privacy Policy
The Designers World ("The Designers World", "we", "us", or "our") is a creative studio based in New Delhi, India — a sole proprietorship owned and operated by Indrajit Sen — offering web design and development, digital marketing, creative and brand design, and video production services. This Privacy Policy explains how we collect, use, share, and protect personal data when you visit thedesignersworld.com (the "Website"), contact us, or engage our services.
We are committed to handling personal data responsibly and in accordance with applicable data protection laws, including India's Digital Personal Data Protection Act, 2023 and its Rules, the EU/UK General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA/CPRA). Please read this policy carefully. By using our Website or services, you acknowledge the practices described here.
Who we are (for data protection purposes): For personal data we determine the purposes and means of processing, The Designers World acts as the Data Fiduciary (under Indian law) and Data Controller (under the GDPR). Where we process personal data on behalf of a client under a services agreement, we act as a Data Processor and handle that data only per the client's documented instructions.
1. Scope of this policy
This policy applies to personal data we process about visitors to our Website, prospective and current clients, individuals who contact us or subscribe to our communications, and other people we interact with in the course of our business. It applies globally: whether you are located in India, the European Economic Area (EEA), the United Kingdom, the United States, or elsewhere, the relevant sections below describe your rights.
This policy does not cover: (a) websites, platforms, or services operated by third parties that we may link to; or (b) personal data we process purely as a processor on behalf of a client — for that data, the client's own privacy policy governs, and you should contact the client directly to exercise your rights.
2. Information we collect
Depending on how you interact with us, we may collect the following categories of personal data:
| Category | Examples |
|---|---|
| Identity & contact data | Name, email address, phone number, company/organisation, job title, and details you provide in enquiry or contact forms. |
| Project & business data | Information you share so we can scope or deliver a project — brand assets, briefs, requirements, feedback, and content you provide for websites, campaigns, or creative work. |
| Transaction data | Billing details, invoicing information, and records of services purchased. (We do not store full card numbers; payments are handled by third-party payment providers.) |
| Communications | Emails, messages, call notes, and other correspondence between you and us. |
| Technical & usage data | IP address, device and browser type, operating system, pages viewed, referring URLs, and interactions on our Website, collected via cookies and similar technologies. |
| Marketing data | Your preferences for receiving communications from us and your engagement with our emails, ads, and social content. |
We generally do not seek to collect sensitive personal data (such as health, biometric, or financial account credentials) through our Website. Please do not send us such data unless we have specifically requested it for a defined purpose.
3. How we collect it
- Directly from you — when you fill in a contact or enquiry form, request a quote, subscribe to updates, email or call us, or engage us for a project.
- Automatically — through cookies, analytics tools, and server logs when you use our Website (see Cookies & tracking).
- From third parties — such as analytics and advertising platforms (e.g. Google, Meta), social media where you interact with our profiles, and, occasionally, publicly available sources or referrals.
4. How and why we use data
We use personal data to:
- Respond to your enquiries and provide quotes or proposals;
- Deliver, manage, and support the services you engage us for;
- Process billing, invoicing, and payments;
- Communicate with you about your project, our services, and relevant updates;
- Send marketing communications where you have consented or where permitted by law (you can opt out at any time);
- Operate, secure, analyse, and improve our Website and services;
- Run and measure our own marketing and advertising campaigns; and
- Comply with legal, tax, and regulatory obligations, and to establish or defend legal claims.
5. Legal bases & consent
Under India's DPDP Act, 2023, we process your personal data on the basis of your consent — which is free, specific, informed, unconditional, and unambiguous, and given for a defined purpose — or for "certain legitimate uses" permitted by the Act (such as a purpose for which you have voluntarily provided your data and not objected). At or before collection we provide notice of the personal data sought and the purpose. You may withdraw your consent at any time, as easily as it was given; withdrawal does not affect processing done before withdrawal.
Under the GDPR (EEA/UK), we rely on one or more of the following lawful bases:
- Consent — e.g. for marketing emails and non-essential cookies;
- Contract — to take steps at your request and to deliver services you engage us for;
- Legitimate interests — to run and secure our business, understand our audience, and market our services, balanced against your rights; and
- Legal obligation — to comply with applicable laws.
6. Cookies & tracking technologies
Our Website uses cookies and similar technologies to make the site work, remember your preferences, understand how the site is used, and support our marketing. These include:
- Essential / platform cookies — required for the Website to function, including cookies set by our website hosting platform to keep the site working.
- Analytics cookies — we use Google Analytics (which sets cookies such as
_ga) to understand traffic and how the site is used. - Advertising cookies — where we run advertising campaigns, tools such as the Meta (Facebook) Pixel and Google Ads tags may be used to measure and improve those campaigns and, where applicable, show relevant ads.
Where required by law, we ask for your consent before setting non-essential cookies. You can control cookies through your browser settings, and — where we provide a cookie consent banner — through the choices offered there. Disabling some cookies may affect how the Website works.
7. How we share data
We do not sell your personal data. We may share it with:
- Service providers and sub-processors who help us operate — for example hosting, email, CRM, analytics, cloud storage, and payment processing providers — under contracts that require them to protect your data and use it only for the services they provide to us;
- Advertising and analytics platforms such as Google and Meta, in connection with measuring and running our marketing;
- Marketplace and platform partners where a client engagement requires it (for example when we manage listings or campaigns on platforms like Amazon, Flipkart, or similar) — limited to what the engagement needs;
- Professional advisers such as accountants, auditors, and lawyers;
- Authorities or third parties where required by law, to comply with legal process, or to protect our rights, safety, or property; and
- Successors in the event of a merger, acquisition, or reorganisation, subject to this policy.
8. International data transfers
We are based in India and use service providers that may store or process data in other countries. As a result, your personal data may be transferred to, and processed in, countries other than your own, which may have different data protection laws.
Where we transfer personal data of individuals in the EEA or UK outside those regions, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses (and the UK Addendum/IDTA where relevant), or another lawful transfer mechanism. Transfers of personal data out of India are made in accordance with the DPDP Act and any applicable government restrictions. You may contact us for more information about the safeguards we use.
9. Data retention
We keep personal data only for as long as necessary for the purposes described in this policy — including to provide our services, maintain business records, and meet legal, tax, and accounting obligations — after which we securely delete or anonymise it. Retention periods vary by data type and context; for example, we typically keep project and billing records for the period required by applicable law, and marketing data until you opt out or your data is no longer needed.
10. Data security
We maintain reasonable technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, loss, or misuse — such as access controls, encryption in transit where appropriate, and limiting access to those who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a personal data breach affecting you, we will notify you and the relevant authorities where required by law.
11. Your rights — India (DPDP Act, 2023)
If you are a Data Principal in India, you have the right to:
- Access a summary of the personal data we process about you and the processing activities;
- Correction, completion, updating, and erasure of your personal data;
- Grievance redressal — to raise concerns with us about how we handle your data;
- Nominate another individual to exercise your rights in the event of death or incapacity; and
- Withdraw consent at any time.
To exercise these rights, contact our Grievance Officer (see Contact & grievances). We will respond within the timelines required under the DPDP Act and its Rules. If you are not satisfied with our response, you may complain to the Data Protection Board of India.
12. Your rights — EU/UK (GDPR)
If you are in the EEA or UK, you have the right to: access your personal data; request rectification or erasure; restrict or object to processing; data portability; and withdraw consent at any time (without affecting prior processing). Where our marketing relies on consent or legitimate interests, you can object to it and opt out at any time.
To exercise these rights, contact us using the details below. You also have the right to lodge a complaint with your local supervisory authority (in the UK, the Information Commissioner's Office).
13. Your rights — US / California (CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect and how we use and disclose it, to request access and deletion, to correct inaccurate information, and to opt out of the "sale" or "sharing" of personal information as those terms are defined under California law. We do not sell your personal information. We will not discriminate against you for exercising these rights. To make a request, contact us using the details below.
14. Children's data
Our Website and services are directed to businesses and are not intended for children. We do not knowingly collect personal data from children. In line with the DPDP Act, we do not process a child's personal data without verifiable parental or guardian consent, and we do not undertake tracking, behavioural monitoring, or targeted advertising directed at children. If you believe a child has provided us personal data, please contact us so we can delete it.
15. Third-party links
Our Website and content may link to third-party websites and services we do not control. This policy does not apply to those sites. We encourage you to review the privacy policies of any third party before providing them with personal data.
16. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we will revise the "Last updated" date above and, where appropriate, notify you. Please review this page periodically.
17. Contact & grievances
For any questions about this policy, to exercise your rights, or to raise a grievance about how we handle personal data, contact us:
The Designers World
Grievance Officer / Data Protection Contact: Varsha Sinha
Email: info@thedesignersworld.com
Address: F-12 Kasturba Colony, Lajpat Nagar - 2, New Delhi, 110024, India
Phone: +91 98187 62375
We aim to acknowledge and respond to requests within the timelines required by applicable law.