The Designers World
Terms & Conditions
These Terms & Conditions ("Terms") govern your use of thedesignersworld.com (the "Website") and the services provided by The Designers World, a sole proprietorship owned and operated by Indrajit Sen, based in New Delhi, India ("The Designers World", "we", "us", or "our"). By using our Website, requesting a quote, or engaging our services, you ("you", "the Client") agree to these Terms.
Please read these Terms carefully. If you do not agree with them, do not use our Website or engage our services. Where a separate signed proposal, quotation, or written agreement ("Project Agreement") exists between you and us for a specific engagement, that Project Agreement will take precedence over these Terms to the extent of any conflict.
1. Definitions
"Services" means the web design and development, digital marketing, creative and brand design, video production, and related services we provide. "Deliverables" means the designs, code, content, campaigns, videos, and other materials we create and deliver to you under a Project Agreement. "Project Agreement" means the specific proposal, quotation, scope of work, or written agreement for an engagement. "Fees" means the amounts payable for the Services.
2. Our services
We provide creative and digital services including web design and development, digital marketing (SEO, paid ads, social media, email, and marketplace growth), graphic and brand design, and video and motion graphics. The exact services, deliverables, scope, and price for any engagement are set out in the applicable Project Agreement. Anything not expressly included in the Project Agreement is out of scope and may be quoted separately.
3. Quotes, scope & proposals
Quotations and proposals we provide are valid for the period stated in them, or for 30 days if no period is stated, and are subject to change after that. A quotation is an estimate based on the requirements known at the time. Work begins once you have accepted the proposal in writing and, where applicable, paid the required advance. Changes to the agreed scope ("change requests") may affect the price and timeline and will be quoted and agreed before we carry them out.
4. Client responsibilities
To deliver the Services effectively, you agree to:
- Provide accurate, complete, and timely information, content, brand assets, access, and approvals we reasonably need;
- Ensure you own or are licensed to use any materials (logos, images, text, fonts, data) you provide to us, and that they do not infringe any third-party rights or law;
- Respond to requests for feedback and approvals within a reasonable time; and
- Nominate a single point of contact authorised to give approvals and instructions on your behalf.
Delays or failures on your side (for example late content or approvals) may delay delivery and are not our responsibility, and may result in revised timelines or additional charges.
5. Fees, payment & taxes
Fees are as set out in the applicable Project Agreement. Unless agreed otherwise in writing:
- An advance of 50% of the Fees is payable before work begins, and the balance is payable on completion, or as per the milestones set out in the Project Agreement;
- For retainer or subscription services (for example ongoing marketing or maintenance), Fees are billed monthly, in advance, and continue until cancelled in line with these Terms or the Project Agreement;
- Invoices are payable within 14 days of the invoice date;
- All Fees are exclusive of applicable taxes; GST and any other applicable taxes will be charged additionally at the prevailing rate;
- Third-party costs (for example hosting, domains, paid ad spend, stock assets, plugins, or subscriptions) are your responsibility and may be billed to you or paid by you directly; and
- We may pause or suspend work, and withhold delivery or transfer of Deliverables, if payments are overdue. Overdue amounts may attract interest at 1.5% per month or the maximum permitted by law.
6. Revisions & approvals
Each engagement includes the number of revision rounds stated in the Project Agreement. If none is stated, we include up to four (4) rounds of reasonable revisions for graphic and brand design deliverables, and up to two (2) rounds for web design and development deliverables. Additional revisions, or changes requested after you have approved a deliverable, may be chargeable. Once you approve a deliverable in writing (including by email or messaging), it is treated as accepted, and later changes are treated as new work.
7. Timelines & delays
Any timelines we give are good-faith estimates and depend on you meeting your responsibilities in Section 4. We are not liable for delays caused by you, by third parties (such as hosting providers or ad platforms), or by events beyond our reasonable control (see Force majeure).
8. Cancellation & refunds
Either party may cancel an engagement in writing. On cancellation, you remain liable for all Services performed and costs incurred up to the cancellation date, and any advance already paid is applied against that amount. Because our work is bespoke and time-based, advances and Fees for work already performed are generally non-refundable. Any refund of amounts paid in excess of the value of work performed will be assessed in good faith based on the stage of work completed at the date of cancellation. Retainer and subscription services may be cancelled with 30 days' written notice, and Fees for the current billing period remain payable.
9. Intellectual property
Until we have received full payment of all Fees for an engagement, all Deliverables and associated intellectual property remain our property. On full payment, we assign to you the intellectual property rights in the final Deliverables created specifically for you, so you may use them for the purpose for which they were created, except for: (a) any third-party materials, which remain subject to their own licences (see Section 10); and (b) our pre-existing know-how, tools, source files, templates, working files, and methodologies, which remain ours. Unless expressly agreed, we are not required to hand over editable source or working files; these may be provided for an additional fee.
10. Third-party materials
Deliverables may incorporate third-party materials such as fonts, stock images, video, icons, plugins, themes, or software, which are licensed — not sold — and are subject to the licence terms of their providers. You are responsible for maintaining any ongoing licences or subscriptions required to keep using them after delivery.
11. Portfolio & promotion
Unless you tell us otherwise in writing, we may display and describe completed work (including designs, screenshots, and campaign results) in our portfolio, website, social media, and marketing materials, and may identify you as a client. If your project is confidential, let us know and we will agree suitable limits.
12. Confidentiality
Each party agrees to keep the other's non-public business information confidential and to use it only for the purpose of the engagement, except where disclosure is required by law. This does not apply to information that is or becomes public through no fault of the receiving party.
13. Marketing results disclaimer
For digital marketing, SEO, advertising, and social media services, we apply professional skill and best practices, but we do not and cannot guarantee specific results such as rankings, traffic volumes, leads, sales, reach, or return on ad spend. Outcomes depend on many factors outside our control, including third-party platforms and their algorithms and policies (for example Google, Meta, and marketplace platforms), market conditions, your product or pricing, and your budget. Ad spend paid to platforms is separate from our Fees.
14. Warranties & disclaimers
We provide the Services with reasonable care and skill. Except as expressly stated in these Terms or a Project Agreement, the Website, Services, and Deliverables are provided "as is" and "as available", and we disclaim all other warranties, whether express or implied, to the maximum extent permitted by law, including any implied warranties of merchantability or fitness for a particular purpose. We do not warrant that the Website or Deliverables will be uninterrupted or error-free.
15. Limitation of liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential loss, or for loss of profits, revenue, data, goodwill, or business, arising out of or in connection with the Services, the Website, or these Terms. Our total aggregate liability arising out of or in connection with an engagement will not exceed the total Fees actually paid by you to us for that engagement in the three months preceding the event giving rise to the claim. Nothing in these Terms excludes any liability that cannot be excluded by law.
16. Indemnity
You agree to indemnify and hold us harmless from claims, damages, and costs (including reasonable legal fees) arising from: (a) content or materials you provide to us; (b) your use of the Deliverables; or (c) your breach of these Terms or of any applicable law.
17. Termination
We may suspend or terminate an engagement, and/or your access to the Website, if you breach these Terms (including non-payment) and, where the breach is capable of remedy, do not remedy it within a reasonable time of being asked. On termination, amounts due up to the termination date remain payable, and the sections of these Terms that by their nature should survive (including intellectual property, confidentiality, disclaimers, limitation of liability, and indemnity) will continue to apply.
18. Force majeure
We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, epidemics or pandemics, war or civil unrest, government action, power or internet failures, or failures of third-party providers and platforms.
19. Use of the Website
You agree to use the Website lawfully and not to: attempt to gain unauthorised access to it or its systems; introduce malicious code; scrape, copy, or reproduce its content without permission; or use it in any way that could damage, disable, or impair it. All content on the Website (text, graphics, logos, designs, and code) is owned by or licensed to us and is protected by intellectual property laws; you may not reuse it without our written permission.
20. Governing law & jurisdiction
These Terms are governed by the laws of India. Subject to any applicable law, the courts at New Delhi, India will have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Services. The parties will first attempt to resolve any dispute amicably through good-faith discussion before pursuing formal proceedings.
21. Changes to these Terms
We may update these Terms from time to time. The version published on the Website with the most recent "Last updated" date applies to new engagements and to continued use of the Website. Material changes to an active engagement will be agreed with you in writing.
22. Contact
For any questions about these Terms, contact us:
The Designers World (sole proprietor: Indrajit Sen)
Email: info@thedesignersworld.com
Address: F-12 Kasturba Colony, Lajpat Nagar - 2, New Delhi, 110024, India
Phone: +91 98187 62375